CRITICAL ANALYSIS OF IMPROVING THE DELIVERY ACCURACY IN CARGO HANDING

CRITICAL ANALYSIS OF IMPROVING THE DELIVERY ACCURACY IN CARGO HANDING

Abstract

This is study on critical analysis of improving the delivery accuracy in cargo handling with Arik Airline cargo services as a case study. The study x-rays cargo handling in Nigeria and various ways of improving delivery accuracy in cargo handling using Arik Airline cargo handling services as a case study. Various factors make cargo handling delivery unachievable. The Researcher aim is to critically analyze ways of improving cargo handling delivery accuracy in Arik Airline. The Researcher objective is to examine the causes of delays and cargo damage in cargo handling services at the airports and explore ways of improving cargo handling services at airports. In this course of carrying this research work various techniques or methods of data collection were used. They include questionnaires, interviews and observations. A sample size of 100 workers in Arik Airline was used and chosen among the number of department/sections of worker using Linkert scale. The researcher makes use of two hypotheses in this study to analyze the research project. The researcher used the descriptive statistical tools (tables, figures and percentages) in the presenting and analyzing the data generated from this study. From the analysis, the researcher finds out that there are modern ways of improving cargo handling services at Arik Airlines. The researcher therefore recommends that technology need of cargo carriers be reviewed from time to time and that carriers take multi-modal transportation cognizance in their delivery strategy.

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